SHIPPING & DELIVERY
GET YOUR ORDER in TIME!
*Occasionally our carrier partners may be experiencing delays. Delivery dates are not guaranteed, including Second business day and Next business day orders.
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All cut-off times are at 7:00 a.m. ET on the date specified unless otherwise noted.
This does not apply to LTL Truck/Freight Curbside delivery for larger items or replacement part orders.
We recommend that you order as early as possible to ensure product availability and delivery dates. Shipping and delivery times are estimated and cannot be guaranteed. We remain committed to getting your order to you as quickly as possible.
Orders are processed Monday through Friday, excluding major holidays. Orders placed on Friday, Saturday, and Sunday will be processed on the following Monday.
GENERAL SHIPPING & DELIVERY INFORMATION
| TYPE | DELIVERY |
| FedEx Standard Shipping | 2 – 8 business days |
| FedEx 2nd Day Shipping | 2 business days if ordered by 7 a.m. ET |
| FedEx Next Day Shipping | Next business day if ordered by 7 a.m. ET |
| FedEx SHIPPING ZONES BY STATE | |
| 2 – 3 Days | AL, CT, DE, GA, IL, IN, KY, MD, MI, NJ, NY, NC, OH, PA, SC, TN, VA, WV |
| 3 – 4 Days | AR, FL, IA, KS, LA, ME, MA, MN, MS, MO, NB, NH, OK, RI, VT, WI |
| 4 – 5 Days | AZ, CO, ID, MT, NM, ND, OR, SD, TX, WA, WY |
| 5 – 8 Days | CA, NV, UT |
LTL Truck/Freight Curbside Delivery:
A representative from the trucking company will contact you to schedule a delivery appointment. Please allow 5-14 business days for your order to be delivered curbside once it has shipped.
We currently do not ship to PO Boxes or Military APO/FPO addresses.
We currently do not offer online ordering for HI, AK.
Step2.com will ship as needed. Please contact our Consumer Service team at or by phone at 1-800-347-8372, Monday –